Very promptly greeted and written up. Car was finished before estimated ready time! Philippe was friendly, knowledgeable and professional, as always.
Service Rep Dennis is excellent and takes time to explain everything. Vehicle was ready on time. Very polite and helpful.
I have been experiencing some "buggy" software exhibited by several things, the main one being the predictive cruise control would changed speeds based on a speed limit sign that wasn't there (and hadn't ever been there). There have been several instances of this, mainly on the interstates. Another example is the * on the steering wheel, which I programmed to operate my garage door opener, works about half the time when I back out of the garage. I don't believe that the staff understood what I told them and looked for a solution that didn't exist. The problem wasn't resolved.
Outstanding service throughout the whole purchasing process. Best buying experience in a long time. Will return for future purchases. Very friendly staff .
great service and vehicle delivered as promised. no surprises and estimate was exact. always clean facilities and very professional staff
Kept up good communication throughout the duration of the repair. Quality repair work. A mistake in billing was quickly rectified.
Service department was splendid. Timely and efficient with the work performed. Great communication as well as wonderful coffee station. All around good experience.
It was one of the easiest experiences I’ve had at a dealership. No stress! We found the car we wanted and in very little time we drove off the lot with it!
On short almost no notice, Chris and Tessa went out of their way and provided absolutely great service. Thank you to them both. Great people at a great dealership. Thanks.
I have been a long time customer of Checkered Flag Audi and one reason is related to the service. I know the service team by name -- Dennis (known him the longest), Travis and Christopher -- and they all know me.
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