Easy to schedule, drop off & pick up. Very pleased with service from top to bottom. Would recommend this dealership to anyone.
Special thanks to Lee Canupp for making our latest car purchase EASY and seamless! We test drove right before closing and had to get home to the family. Through various communications methods, we were able to work out all details offsite. As Hurricane Florence approached, we were able to communicate electronically, Lee would even work FROM HOME, and we were able to work everything out, saving everyone time. After Hurricane Florence decided to give VA a reprieve, we came back to the dealership and quickly wrapped up our New Audi Q5 with a great deal! All thanks to Lee!
Sales rep was friendly yet professional. He was very knowledgeable about Audi. The whole experience was relaxed and moved at our pace. Everyone from the sales rep to the finance manager seemed genuinely interested in us having a positive experience.
Great people to deal with... Ed Klima is very personable and Ron Terpilowski is probably the most knowledgeable Porsche person in the area. He knows the cars and all their attributes.
Great people here made me very comfortable
I had a great experience purchasing my car from start to finish. From the point of calling initially to ask about the vehicle, Lee was a great salesperson to interact with. He was able to give me the important details I was wondering about over the phone. When I arrived at the dealership to look at the cars, Lee had both of the vehicles ready to test drive. Lee was very knowledgeable about the vehicles and gave me a comprehensive rundown of the features of the car. After deciding to purchase the vehicle, Lee very thoroughly explained each step of the process and made us feel comfortable during the entire purchasing process. Overall, purchasing a vehicle at Checkered Flag and have Lee as our salesperson was an excellent experience. I would recommend this dealership to anyone.
Philippe and the service techs seem concerned, competent, and able. Philippe does his best to find a loaner, even when one is expected.
Always know my car will be taken excellent care of when I bring it in for service. The service department takes pride in their job.
Seamless and unobtrusive service. Phillie, the service manager made feel welcome, explained and keep me informed while I waited for the completion of the service.
Ron is awesome! So helpful , knowledgeable about the vehicles and so chill ! Never any pressure! Third vehicle purchased there, awesome customer service!
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