Second time buying a car from Audi Virginia Beach and it's yet again a 5-star 100/100 experience. I worked with Natalie this time as well and it was a great experience - she will take care of you, and do so in a timely manner. If you're military, reach out to her as well, you won't be disappointed. Anyway, I leased one car and bought another. Each time the buying process, as well as the follow up, financing and service were top notch. I would absolutely recommend giving Audi of VA Beach a chance!
Mike was great, again. This is my second Audi from Checkered Flag. Too bad the sales force is now doing the closing paperwork in stead of a dedicated finance and titling department. My "in dealership" wait time could have been shortened if someone else was processing paperwork while Mike was preparing the new car for departure. Overall, highly recommend this dealership and Mike Lupia.
I dropped my 2013 Audi A5 Cabriolet off for an annual inspection and oil change. I was soooo disappointed that you oil changes went from $150.00 to $265.00. I really would to have my car maintenance done at Audi Virginia Beach but not at those prices. I called Audi Hampton and their oil change was $190.00… I also called other dealers priority Ford and Southern Dodge and they could change the oil in my Audi fir only $100.00. The question really becomes is it worth it to have Audi to maintain my vehicle or just keep the maintenance up on the vehicle…? I allowed Southern ...
The Service personnel were very courteous and knowledgeable. I believe his name was Nick Hill. The use of a loaner vehicle was so helpful. Also turn around time was very reasonable.
Friendly customer service. Made me feel valued customer. Everyone was very helpful. I will definitely recommend this dealership..I took my car for re call and they fixed it really quickly.